Shipping policy
Shipping :
Any item will be shipped between 2-8 business days unless delayed due to seasonal holiday or unforeseen circumstances (such as illness)
Shipping will mostly be provided by Royal Mail and will roughly take 5 days bar any complications in the United Kingdom.
For international shipments : Orders can take up to 3-8 weeks to move through import destinations and customs (if applicable). Every country has different customs times so please check with your local shipment provider to make sure your order is not being held up in customs.
CUSTOMS
I make the shipping label based on the information a customer provides. If you accidentally enter an incorrect or incomplete address, you are to inform me immediately regarding a correction to your error.
If the order has not shipped out yet, I can fix this for you at no additional cost. If it has shipped, please contact the courier immediately to prevent complications, and inform us of the error. Mews is not responsible for any lost package that is incorrectly addressed due to customer error.
If your item is safely returned to me by the courier due to customer error, you will be invoiced a resend fee and be bound by the regular processing times. If you choose to receive a refund instead of a reshipment, the shipping cost will be subtracted from the refund total.